Royal Jordanian Check In Guide: Complete Overview

When preparing for a flight with Royal Jordanian Airlines, knowing the check in options and timeframes can help reduce stress and ensure a smoother travel experience. This guide explains all the available check in methods online, mobile, city terminal, airport counter, and self service kiosks along with when and how you can use each one. The goal is to provide a complete and reliable reference so you can choose the most convenient option for your travel situation.

1. Online and Mobile Check In

Royal Jordanian offers online and mobile check in through its official website and mobile application.[1_866  551 1186  This method is often the most convenient, allowing passengers to check in from the comfort of their home, office, or even while on the go.

When It Opens and Closes:

Opens: 24 hours before the scheduled flight departure

Closes: 4 hours before departure

This generous window allows travelers to complete the check in process, select or confirm their seat, and download or print their boarding pass in advance. This option is particularly helpful if you want to avoid queues at the airport and go directly to baggage drop off or the boarding gate (if traveling with hand luggage only).

Limitations:

Not all flights are eligible for online check in. Some specific destinations from Amman including Jeddah, London, New York, Chicago, and Toronto may not support online check in due to security or operational reasons. In such cases, you must check in at the airport counter.

2. Advance Check In at the Amman City Terminal

If you are flying out of Queen Alia International Airport in Amman, Jordan, Royal Jordanian offers an Advance Check In service at the City Terminal, located at the 7th Circle in Amman. This is a unique convenience feature especially useful for travelers who wish to drop off their luggage and collect their boarding pass well in advance of heading to the airport.

City Terminal Operating Hours:

Open Daily: 8:00 AM to 8:00 PM

When You Can Check In:

Check in window: From 24 hours up to 8 hours before your flight

After checking in at the city terminal, passengers can board a dedicated shuttle service that departs every 30 minutes to Queen Alia Airport. This service is highly recommended for passengers staying in Amman who want to avoid airport rush and long lines at the airport counter.

Additionally, this service may be especially useful for travelers with early morning flights, allowing them to complete check in the night before and arrive at the airport directly at the boarding area.

3. Airport Counter Check In

Traditional airport counter check in remains the most widely used method, especially for travelers on international routes, those with special requirements, or passengers who prefer face to face interaction with airline staff.

International Flights:

Check in opens: 3 hours before scheduled departure

Check in closes:

60 minutes before departure for flights to or from the USA, Canada, and the United Kingdom

45 minutes before departure for all other international destinations

Domestic Flights:

Check in opens: 2 hours before departure

Check in closes: 30 minutes before departure

Important Notes:

Passengers are advised to arrive at the airport at least 3 hours before departure for international flights and at least 2 hours before domestic flights. This allows sufficient time for check in, security clearance, immigration, and reaching the boarding gate.

If traveling with checked baggage, checking in early ensures your baggage is processed in time and reduces the risk of missing your flight due to long lines or delays at security.

For group bookings or travelers with special needs (such as wheelchair assistance or unaccompanied minors), early check in is highly encouraged to allow enough time for handling additional arrangements.

4. Self Service Kiosks

In selected airports, Royal Jordanian provides self service kiosks that allow passengers to check in without assistance. These kiosks are typically located in the departure area near the check in counters.

Availability:

Generally opens approximately 3 hours before the flight

Closes in alignment with standard airport counter check in deadlines:

60 minutes before for U.S., Canada, and U.K. flights

45 minutes before for other international flights

30 minutes before for domestic flights

Services Available at Kiosks:

Check in and issuance of boarding passes

Seat selection or confirmation

Frequent flyer number entry

Baggage tag printing (at some airports)

This option is best suited for tech savvy travelers or those who are not checking in bags. If you are traveling with carry on only, kiosk check in followed by direct boarding is a fast and efficient process.

5. Special Cases and Tips

Baggage Drop:

If you use online, mobile, [1_866  551 1186 or kiosk check in but have checked baggage, make sure to proceed to the dedicated baggage drop counters. These usually open and close at the same time as standard check in counters.

Early Arrival:

While Royal Jordanian outlines standard check in times, it is always wise to arrive earlier than the minimum:

For international flights: Arrive 3 to 3.5 hours before departure

For domestic flights: Arrive at least 2 hours before departure

During peak travel periods (holidays, weekends, Hajj/Umrah season), allow even more time

Documentation:

Ensure you have all the required documents ready:

Valid passport (with any required visas)

Booking confirmation or e ticket

Any COVID related health or entry documents, if applicable

Printed boarding pass (if required at the departure airport)

Summary Table

Check in Method Opens Closes Notes

Online / Mobile 24 hours before departure 4 hours before departure Not available on certain Amman routes

Amman City Terminal 24 8 hours before flight Closes 8:00 PM daily Shuttle every 30 minutes to Queen Alia Airport

Airport Counter (Intl) 3 hours before departure 60 min (US/UK/Canada) / 45 min (others) Most commonly used method

Airport Counter (Domestic) 2 hours before departure 30 minutes before departure For flights like Amman–Aqaba

Self Service Kiosks ~3 hours before departure Same as airport counter times Limited to select airports

Final Thoughts

Royal Jordanian offers a variety of check in options to cater to different types of travelers. Whether you prefer the convenience of mobile check in, the in person reassurance of airport counters, or the flexibility of the Amman City Terminal, you have multiple ways to make your journey easier. For the smoothest experience, choose the check in method that best fits your travel plans and arrive at the airport with plenty of time to spare.