Royal Jordanian Check-In Guide – Everything You Need to Know

Royal Jordanian Airlines, the flag carrier of Jordan and a member of the oneworld alliance, offers several convenient check-in options to help passengers enjoy a smooth and stress-free travel experience. Whether you're flying from its hub at Queen Alia International Airport in Amman or connecting through one of its many international destinations across Europe, the Middle East, Asia, or North America, understanding the check-in process is essential to ensuring a timely and hassle-free departure. Royal Jordanian allows travelers to check in through various methods including online check-in, mobile check-in, airport counters, and self-service kiosks where available. The airline recommends that passengers arrive at the airport at least 3 hours before departure for international flights and 2 hours before domestic or short-haul flights, to allow sufficient time for check-in, security, and boarding.

One of the most convenient options is online check-in, which opens 24 hours before the scheduled departure and typically closes 4 hours before international flights and 2 hours before regional or domestic flights. Through the Royal Jordanian website or mobile app, passengers can choose their seats, update travel information, and obtain a digital or printable boarding pass. This process is especially helpful for those who want to skip the long lines at the airport. After completing online check-in, if you are traveling with only hand baggage, you may proceed directly to security and then to the boarding gate. However, if you have checked luggage, you must still visit a dedicated bag drop counter at the airport before the deadline.

For travelers departing from airports without online check-in availability or who prefer personal assistance, airport check-in counters are available. These counters generally open 3 hours prior to flight time and close 60 minutes before departure for international flights. For regional flights, such as those within the Middle East or to nearby cities, counters may close 45 minutes before takeoff. It’s important to note that Royal Jordanian is strict about check-in deadlines, and passengers who arrive after counter closure may be denied boarding, regardless of whether they hold a valid booking. Therefore, planning ahead and arriving on time is critical.

At selected airports, Royal Jordanian also offers self-service check-in kiosks, allowing passengers to check in, print their boarding passes, and even print baggage tags before proceeding to the bag drop area. These kiosks are most commonly available at larger international airports, and while not available everywhere, they can save significant time for passengers who already know their way around the process. Travelers requiring special services such as assistance for reduced mobility, unaccompanied minors, or passengers traveling with infants are encouraged to use staffed counters to ensure proper support throughout the journey.

Boarding typically begins 45 minutes before the scheduled departure time, and passengers are expected to be at the gate at least 30 minutes before the flight. Failure to arrive at the gate on time may result in being offloaded, even if the passenger has already checked in. For this reason, Royal Jordanian advises all travelers to keep an eye on airport announcements and departure screens. Additionally, during peak travel seasons such as summer holidays, Eid, or Christmas, airports and counters may be especially crowded, and it is recommended to allow extra time for check-in and immigration.

In conclusion, Royal Jordanian provides a flexible and user-friendly check-in process with multiple methods to suit different traveler needs. Online check-in, airport counters, and kiosks all support a wide range of passengers, while clear timelines and boarding requirements help ensure that flights depart on time. To make the most of your Royal Jordanian experience, it’s best to check in early, know your flight schedule, and follow the airline’s baggage and documentation guidelines carefully. With the right preparation, your journey with Royal Jordanian can begin smoothly and comfortably, whether you’re heading to the Middle East or across the globe.