Why can't I check in online with Air France?

You cannot check in online if:   Your trip includes travel by train (except from Strasbourg or Brussels).   You used Flying Blue Miles online to obtain an upgrade.   You are traveling with an animal in the hold.

There are several reasons why you might not be able to check in online with Air France:

Travel Document Verification: If your destination requires a visa, passport check, or health document verification, online check in may be blocked until these are reviewed at the airport.

Special Service Requests: If you’ve requested special assistance (e.g., wheelchair service, unaccompanied minor travel, or traveling with pets), online check in may not be available, and you must check in at the airport.

Code share Flights: If your flight is operated by another airline (e.g., a partner like Delta or KLM), online check in may need to be completed on the partner airline’s website instead of Air France.

Payment Issues or Unconfirmed Bookings: If your booking hasn’t been fully confirmed or if there are payment irregularities, you won’t be able to check in online.

Group Bookings: Online check in might be restricted for large group reservations. These often require coordination and finalization at the airport.

First Time Travelers or Specific Routes: On certain routes or for first time flyers, Air France may require in person verification.

Airport Restrictions: Some departure airports may not support online or mobile check in, especially in certain countries with stricter aviation or immigration procedures.

If you're unable to check in online, Air France usually recommends arriving early at the airport and completing check in at the counter. For specific assistance, contacting their customer service is also a helpful next step.