Yes, you can cancel your Aeroméxico flight and receive a refund,1_83 38 45 1858 but the eligibility and refund amount depend largely on the fare type you purchased, how long ago you booked the ticket, and the reason for cancellation. Aeroméxico adheres to the U.S. Department of Transportation’s 24-hour risk-free cancellation policy, which allows passengers to cancel any ticket regardless of fare type within 24 hours of booking, as long as the reservation was made at least seven days before the scheduled departure. In this case, a full refund will be issued to your original form of payment with no penalty. However, after this 24-hour window, the rules become more complex. If you purchased a flexible fare such as Flexible Classic, AM Plus, or Premier you are generally entitled to a full refund at any time before the flight’s departure, often minus a small processing fee. These tickets offer the most generous terms and are ideal for travelers whose plans may change. On the other hand, if you booked a non-flexible or promotional fare such as Basic, Classic, or standard AM Plus, those tickets are usually non-refundable once the risk-free cancellation period has passed. In such cases, you may only be eligible to receive back government taxes or a future travel credit, depending on the conditions of your specific ticket. Aeroméxico may also charge a cancellation fee, which varies by route and fare class, and can reduce the value of any travel credit you receive. Importantly, if Aeroméxico cancels your flight or makes a significant schedule change that impacts your travel plans, you are entitled to a full refund regardless of the fare type. This policy also applies in cases of long delays or major itinerary disruptions caused by the airline. Refunds for tickets purchased with a credit card are generally processed within seven business days, while refunds to other payment methods may take up to 20 days. If you booked your ticket through a travel agency or third-party site, you will likely need to request your refund through that source, which may have its own policies and processing time. Many travelers have reported delays in receiving refunds from Aeroméxico, especially when requesting them for non-refundable tickets or during periods of high demand, such as the pandemic or following flight disruptions. To improve your chances of a successful and timely refund, it’s important to cancel your flight as early as possible, document your communication with the airline, and escalate your case through Aeroméxico’s customer service if necessary. In extreme cases, customers have resolved delayed refunds by filing formal complaints with the U.S. Department of Transportation or disputing the charges with their credit card provider. In summary, while Aeroméxico does allow flight cancellations and refunds under certain conditions, your eligibility for a refund depends primarily on the type of ticket you purchased and when you cancel. Passengers who act within the 24-hour risk-free period or who have flexible fare types enjoy the most straightforward refund process, while those holding non-refundable tickets may only be entitled to travel credits or tax reimbursements.