AeroMexico Check-In Guide – Everything You Need to Know
AeroMexico, the flag carrier of Mexico and a member of the SkyTeam alliance, offers travelers a range of convenient and flexible check-in options to accommodate both domestic and international journeys. Whether you're flying from its main hub at Mexico City International Airport or from one of its many destinations across the Americas, Europe, or Asia, AeroMexico makes the check-in process simple and efficient. The airline allows passengers to check in online, through a mobile app, at self-service kiosks, or directly at staffed airport counters, with timing and service levels designed to suit various traveler needs. Online check-in is one of the easiest and most recommended methods, available for most flights starting 48 hours before departure for international flights and 24 hours prior to domestic flights within Mexico. To use this service, you simply visit the AeroMexico website, enter your booking reference, last name, and follow the prompts to select or confirm your seat, declare baggage, and receive your boarding pass. You can choose to print it or download it to your mobile device, making this a quick and contact-free option. Online check-in is ideal for passengers with hand luggage only, allowing them to bypass lines at the airport and head straight to security.
For those who prefer mobile convenience, AeroMexico offers mobile check-in via its official app, which mirrors the features of the online platform. Available for iOS and Android devices, the app allows travelers to manage bookings, check in, select seats, and access their mobile boarding pass. Just like with the website, mobile check-in opens 48 hours before international departures and 24 hours for domestic flights, closing up to 60 minutes before departure depending on the destination. The mobile boarding pass can be scanned at airport checkpoints and boarding gates, reducing the need for printed documents and saving time. Travelers are encouraged to take advantage of this service to ensure a smoother airport experience, especially when flying during peak hours or holidays.
At the airport, AeroMexico offers self-service check-in kiosks at many of its major terminals. These kiosks allow passengers to check in, select or change seats, print boarding passes, and in many cases, print baggage tags as well. After using a kiosk, travelers with checked baggage can proceed to the designated bag-drop counters to hand over their luggage. Self-service kiosks generally become available 2 to 3 hours before flight time and are a great option for tech-savvy travelers or those who weren’t able to check in earlier. However, passengers who require additional services—such as those traveling with infants, unaccompanied minors, pets, or those needing special assistance—are advised to check in directly at the airport counters.
Airport check-in counters open approximately 3 hours before departure for international flights and 2 hours for domestic flights, and they close 60 minutes before the scheduled takeoff. At some airports or on specific routes, these times may vary slightly, so it’s always best to confirm in advance. AeroMexico strongly recommends that all travelers arrive at the airport at least 2 to 3 hours before their flight, particularly for international travel, to allow enough time for baggage drop, security screening, and any required document verification. Boarding gates generally close 30 minutes prior to departure, and late arrivals may be denied boarding even if they are checked in, so punctuality is critical.
In addition to standard check-in options, AeroMexico also offers SkyPriority check-in lanes for Business Class passengers and SkyTeam Elite members, providing expedited service and reduced wait times. This premium service is available at select airports and includes priority check-in, boarding, and baggage handling. Whether you choose to check in online, via the app, at a kiosk, or at the counter, AeroMexico’s streamlined check-in process is designed to get you on your way quickly and comfortably. By planning ahead, checking in early, and arriving on time, you’ll be well-prepared to enjoy a smooth and enjoyable flight with Mexico’s leading airline.