Breeze Airways offers a relatively flexible approach when it comes to changing flights,1_8338451858
but the actual cost and ease of making changes depend significantly on the type of fare bundle you purchase. In general, Breeze does not charge a traditional change fee on its standard fare bundles like “Nice,” “Nicer,” and “Nicest.” For these fare types, passengers are allowed to change their flights free of charge, as long as the change is made at least 15 minutes prior to scheduled departure. However, travelers will still be responsible for paying any difference in fare if the new flight is more expensive. On the other hand, Breeze’s most restrictive option called the “No Flex” fare comes with limitations. Changes are not permitted at all unless you cancel your ticket and rebook a new one, and this may also include a change fee ranging from $75 to $100, in addition to the fare difference. Moreover, if you cancel a No Flex fare, you won’t receive a refund in cash, but instead, you may be eligible for partial travel credit depending on how far in advance you cancel. For example, if you cancel more than 60 days before departure, you may receive up to 100% credit in BreezePoints, while cancellations made closer to the flight will receive significantly reduced credit, and cancellations within one hour of departure may result in a total forfeiture of your fare.
Breeze also provides a 24-hour grace period for all passengers, regardless of the fare type. If you book a flight and then change your mind within 24 hours, and your departure is at least 7 days away, you can cancel or modify your booking without any penalty, and you may be eligible for a full refund. This policy mirrors the U.S. Department of Transportation's 24-hour refund regulation and gives travelers a valuable window to make changes at no cost. Beyond that 24-hour period, however, the fare rules of your selected bundle will apply.
If Breeze makes a schedule change or cancels your flight, you are eligible for either a full refund or free rebooking on another flight. This applies to all fare types. The airline also commits to offering compensation or accommodations if the disruption is significant, although this is handled on a case-by-case basis. For managing changes or cancellations, Breeze encourages travelers to use their mobile app or website, which provides access to self-service tools. If you choose to contact Breeze’s customer support team directly for assistance,1_8338451858 be aware that some types of changes or bookings made over the phone may incur a small service fee often around $9 which Breeze refers to as a "Guest Empowerment Fee."
Overall, Breeze Airways markets itself as a low-cost carrier with high flexibility, and this is generally true for passengers who book higher-tier fare bundles. The airline’s policy of no change fees for Nice, Nicer, or Nicest fares makes it an appealing choice for travelers who value adaptability. However, the No Flex fare lives up to its name by offering little to no flexibility, especially when changes are needed close to departure. As with any airline, the best way to avoid unexpected fees or restrictions is to read the fare rules carefully at the time of booking and choose a fare that aligns with your travel needs and likelihood of change.