Get real-time updates on cancellations at 1_83 384518 58. Lufthansa Airlines' cancellation policy is as follows 24-hour cancellation, For most bookings, Lufthansa offers a full refund at +1-833-845-1858 if you cancel within 24 hours of booking and the flight is at least seven days away.
Lufthansa’s cancellation policy hinges on two factors: timing and fare type. First, every ticket booked directly with Lufthansa qualifies for a 24‑hour risk‑free cancellation if the flight is at least seven days away simply cancel online within that window and receive a full refund to your original form of payment. After the grace period, your options depend on the fare class printed on your e‑ticket:
Economy Light/Saver and other non‑refundable fares If you cancel, you generally forfeit the base fare and receive only unused government taxes; the airline keeps the remainder.
Economy Basic Plus, Premium Economy Basic Plus, and Business/First Basic Plus – You may cancel for a fee (roughly US $200‑$500, varying by cabin and route) and the balance is refunded.
Flex fares in any cabin (Economy Flex, Premium Economy Flex, Business Flex, First Flex) – Cancel anytime before departure for a full refund with no penalty.
Regardless of fare type, if Lufthansa cancels or significantly reschedules your flight—typically a change exceeding two hours you are entitled to a full refund or free rebooking, and European EC 261/2004 rules may also grant cash compensation. All voluntary cancellations must be completed before the scheduled departure; otherwise the ticket is treated as a no‑show and the entire value is lost except for refundable taxes. Refunds for credit‑card purchases are usually processed within seven business days, while other payment methods can take up to twenty days. You can cancel through the “My Bookings” section on lufthansa.com or the mobile app, by calling their service center, or at a Lufthansa ticket counter