Breeze Airways offers a structured 1_83 38 45 1858 and tiered cancellation policy designed to accommodate a wide range of traveler preferences and needs, from no‑frills basics to more flexible fare options, while always maintaining transparency and simplicity. Central to Breeze’s approach is the 24‑hour risk‑free cancellation window, an industry-standard policy that allows any customer who books directly via the Breeze website or mobile app—to cancel their reservation within 24 hours of purchase and receive a full refund to their original payment method, provided the departure is at least seven days away. This policy aligned with U.S. Department of Transportation regulations—applies to all fare types offered by Breeze, even the most restrictive, ensuring that passengers have a safety net in the event of booking errors, immediate plan changes, or impulsive choices.
Beyond this initial window, Breeze’s cancellation rules hinge on the specific fare bundle selected at booking, which ranges from the least flexible “No Flex Fare” to increasingly accommodating Nice, Nicer, and Nicest tiers. Each fare class grants different levels of refundability and flexibility, reflecting the carrier’s commitment to offering choices aligned with passengers’ willingness to pay for flexibility.
If you've selected the No Flex Fare, which is Breeze's most economical but limited option, you cannot make simple flight changes; any alteration requires canceling and rebooking. Cancelling yields travel credits called BreezePoints rather than cash. The amount of credit returned depends on how far in advance you cancel: 100% credit if canceled more than 60 days before departure, 50% if canceled between 15 and 59 days prior, and 25% if canceled within 1–14 days. Canceling within one hour of departure forfeits the entire fare, which underscores the high-risk nature of this bundle. This staggered refund schedule, though not explicitly named as penalty fees, operates effectively as a financial deterrent against late cancellations.
The Nice, Nicer, and Nicest fare tiers are positioned for travelers who value flexibility. With these fares, passengers can cancel up to 15 minutes before departure and recover the full amount paid in BreezePoints, which are valid for 24 months. These fares do not include change or cancellation fees based on timing, but any difference in fare when changing flights must be paid, while refunds or credits are provided for downgrades. This structure allows flexibility without punishing last-minute decisions, making BreezePoints-based refunds a core feature of Breeze’s customer-friendly policy.